When you place an order, we ask you to provide information to complete your order by filling out and submitting an online form. This information includes your name, telephone numbers, mailing address, e-mail address and credit card information. All information regarding online orders is processed through our secure server using version secure certificate.
Your privacy is as important to us as it is to you. We do not sell or share your account/order information (including your email address) to anyone.
Standard : In-stock merchandise will normally arrive in 3-6 business days after the order is received. Orders are shipped via UPS (lower 48 states) or USPS (PO Boxes, PR, GU, AK, HI, & VI).
All orders Usually ship within 24 hours. Weekends and U.S. holidays will delay delivery.
Any order placed online after 12:00pm CST will be processed the following business day.
Guaranteed Express: For faster, guaranteed delivery within the continental United States, request UPS Next Day or 2-Day guaranteed services.
Express: UPS Next Day or 2-Day air packages do not include Saturday Delivery. For Saturday delivery options please call 1-800-669-3337.
Express: To place an express delivery order after 12:00pm CST and have it ship the same day, call 1-800-669-3337.
Express: shipments must provide a street address as the carrier can not deliver to a P.O. Box.
Shipping and Handling charges subject to change without notice.
All orders must be paid by credit card.
Foreign Countries: Please contact us for shipment to foreign countries. On all international orders the purchaser is responsible for any taxes, duties or import fees charged by the purchaserÂ¹s country. Please note also that we cannot guarantee the delivery time for orders shipped outside the United States because we cannot control the time it takes any order to pass through customs.
All products come with a 30 day 100% money back guarantee. You may return any item** within 30 days for a full and prompt refund. No questions asked.
We will credit your account within 7 days of receiving the returned item. Shipping charges are not refundable. Returns will be refunded in the form of the original payment method. All returns should be shipped in a way that proof of delivery can be provided.
**Excludes developers versions of PFR and NDAS, professional versions of PIR Contact Manager and CrossCoder, and all data files.